Our Policies and Guarantees
Okay, I’m set. Now how do I pay?
You can make a payment using PayPal or any of the major credit card options, including:
My discount code isn’t working at checkout.
Our system accepts only one code per order. Please verify that you haven't already applied one. Our codes are valid for a single order and may have expiration dates, unless otherwise specified.
What is Thoughtfully return policy?
All sales are final once the gift leaves the Thoughtfully warehouse. If your order tracking indicates your gift has been returned, or if you have a concern with the quality of your order, please reach out to us by email at [email protected] wi
What is Thoughtfully refund policy?
We're confident the gift you send will delight your recipient. Once the item is processed for shipping, cancellations or refunds will be entertained depending on the issue with the item. Should an item within the gift set arrive damaged, we'll happil