Thoughtfully

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General

Our Policies and Guarantees

My discount code isn’t working at checkout.

What is Thoughtfully return policy?

What is Thoughtfully refund policy?

How do I use my coupon/promo code?

Is there a way to access my Knack account or view my previous orders?

Website Help

I'm a distributor. I am interested in finding out about how your Promo offer works. Where can I find that information?

What are your Customer Service hours for Thoughtfully?

How do I get in touch with your Thoughtfully Customer Service Team?

Does Thoughtfully have a Facebook page?

Where is Thoughtfully located?

I'd like to unsubscribe from your email list.

Contact Us!

When will you ship my gift?

If I order multiple gifts to ship to one location, how are they shipped?

Do you ship to military addresses?

Do you ship to other parts of the world?

What are my shipping options for Thoughtfully?

How fast can you deliver my Thoughtfully order?

How much will shipping cost on my Thoughtfully order?

Shipping/Order Status

Shipping & Order Status

Do you sell alcohol?

How long does personalization take?

For Man Crates items, what sizes are your crates and ammo cans? How big are they?

I need help with the assembly of the RC Car Kit. Would you happen to have a copy of the Instruction Manual?

Can I buy an empty crate?

Can I add a crate to an item that does not come in one?

For Man Crates Items, do you ship everything in crates?

Is it possible to buy just the parts of a certain product on your website?

I need the directions for Focaccia Bread Mix

Can I resell Thoughtfully product?

Can I customize my item?

Can I add my company logo on the gift message?

Product Details

Products

Okay, I’m set. Now how do I pay?Updated 2 months ago