I have questions about the freshness of the food itemsUpdated a month ago
Q: I don’t see a Best By date on my product. How do I know how long it’s good for?
A: Instead of printing a Best By date, our products are marked with a lot number. This allows us to track production details and confirm the Best By date for your specific item.
Q: How can I check the Best By date using the lot number?
A: Simply contact our customer support team and share the lot number printed on your item. We’ll be happy to look it up and let you know the corresponding Best By date.
Q: How long are your food items typically good for after purchase?
A: When stored properly in a cool, dry place, our food items are generally good for at least 6 months from the time of purchase, and often longer depending on the product.
Q: What does the Best By date mean?
A: The Best By date refers to peak quality and freshness, not food safety. Products may still be safe to consume after this date, but flavor or texture may gradually change.
Q: What if I have concerns about freshness?
A: If you have any questions or concerns about your product’s freshness, just reach out with the lot number and we’ll be glad to assist.