Thoughtfully

Q: Can I still use my Man Crates gift card?A: Man Crates gift cards were discontinued in December 2024 and were honored through February 2026. After this date, they are no longer valid and cannot be redeemed.&#xA0;Q: Why are gift cards no longer being accepted?A: Following the acquisition of Man Crates by Thoughtfully Gourmet Foods in 2023, we transitioned to a new system. As part of this transition, the previous gift card program was retired.&#xA0;Q: I didn&#x2019;t get a chance to use my gift card&#x2014;what can I do?A: We understand how frustrating this can be and sincerely apologize for the inconvenience. While gift cards can no longer be redeemed, you may reach out to our support team so we can review your situation and assist where possible.&#xA0;Q: Can my gift card be converted to cash or another retailer&#x2019;s gift card?A: Unfortunately, no. The systems and partnerships that supported those options are no longer available, so we&#x2019;re unable to convert or exchange gift cards.&#xA0;Q: Who can I contact for help?A: Our support team is here to help. Please reach out to us at [contact info], and we&#x2019;ll do our best to assist you.<div data-ogsc="rgb(0, 0, 0)"> </div>

Q: Can I still use my Man Crates gift card?. A: Man Crates gift cards were discontinued in December 2024 and were honored through February 2026. After this date, they are no longer valid and cannot be redeemed. Q: Why are gift cards no longer being a

Gift Card Redemption Update – FAQs

Products

Product Details

Okay, I’m set. Now how do I pay?

My discount code isn’t working at checkout.

What is Thoughtfully return policy?

What is Thoughtfully refund policy?

There's an issue with the item that I bought from a physical store. Where and how can I ask for help?

Government Employee and Military Discounts

I have questions about the freshness of the food items

Our Policies and Guarantees

How do I order?

How do I use my coupon/promo code?

Is there a way to access my Man Crates account or view my previous orders?

Website Help

I'm a distributor. I am interested in finding out about how your Promo offer works. Where can I find that information?

What are your Customer Service hours for Thoughtfully?

How do I get in touch with your Thoughtfully Customer Service Team?

Does Thoughtfully have a Facebook page?

Where is Thoughtfully located?

I'd like to unsubscribe from your email list.

Do you provide complimentary gifts for weddings or events?

Who is Thoughtfully and how did the company get started?

Contact Us!

General

When will you ship my gift?

If I order multiple gifts to ship to one location, how are they shipped?

Can I put in Multiple Addresses in 1 order?

Do you ship to military addresses?

Do you ship to other parts of the world?

What are my shipping options for Thoughtfully?

How fast can you deliver my Thoughtfully order?

How much will shipping cost on my Thoughtfully order?

Shipping/Order Status

Shipping & Order Status

Do you sell alcohol?

Can I add Gift messages on my order?

Where are the personalized items?

I need help with the assembly of the RC Car Kit. Would you happen to have a copy of the Instruction Manual?

Can I buy an empty crate?

Can I add a crate to an item that does not come in one?

For Man Crates Items, do you ship everything in crates?

Is it possible to buy just the parts of a certain product on your website?

I need the directions for Focaccia Garlic Bread Mix

Can I resell Thoughtfully product?

Can I customize my item?

Can I add my company logo on the gift message?

Help! I've gotten one of your DIY kits / project kits and need the instructions, or I'm just curious about a kit I'm looking at online, do you have a copy of the included instructions?

Gift Card Redemption Update – FAQsUpdated 12 minutes ago