Thoughtfully

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Because our products are packed and shipped directly by Amazon, we are unable to offer individual customizations (such as custom engravings, personalization of components, adding components or changing the packaging) at this time. By using Amazon’s f

Can I customize my item?

Products

Product Details

Okay, I’m set. Now how do I pay?

My discount code isn’t working at checkout.

What is Thoughtfully return policy?

What is Thoughtfully refund policy?

There's an issue with the item that I bought from a physical store. Where and how can I ask for help?

Government Employee and Military Discounts

I have questions about the freshness of the food items

Our Policies and Guarantees

How do I order?

How do I use my coupon/promo code?

Is there a way to access my Man Crates account or view my previous orders?

Website Help

I'm a distributor. I am interested in finding out about how your Promo offer works. Where can I find that information?

What are your Customer Service hours for Thoughtfully?

How do I get in touch with your Thoughtfully Customer Service Team?

Does Thoughtfully have a Facebook page?

Where is Thoughtfully located?

I'd like to unsubscribe from your email list.

Do you provide complimentary gifts for weddings or events?

Who is Thoughtfully and how did the company get started?

Contact Us!

General

When will you ship my gift?

If I order multiple gifts to ship to one location, how are they shipped?

Can I put in Multiple Addresses in 1 order?

Do you ship to military addresses?

Do you ship to other parts of the world?

What are my shipping options for Thoughtfully?

How fast can you deliver my Thoughtfully order?

How much will shipping cost on my Thoughtfully order?

Shipping/Order Status

Shipping & Order Status

Do you sell alcohol?

Can I add Gift messages on my order?

Where are the personalized items?

I need help with the assembly of the RC Car Kit. Would you happen to have a copy of the Instruction Manual?

Can I buy an empty crate?

Can I add a crate to an item that does not come in one?

For Man Crates Items, do you ship everything in crates?

Is it possible to buy just the parts of a certain product on your website?

I need the directions for Focaccia Garlic Bread Mix

Can I resell Thoughtfully product?

Can I add my company logo on the gift message?

I received a gift card, what do I do with it?

Help! I've gotten one of your DIY kits / project kits and need the instructions, or I'm just curious about a kit I'm looking at online, do you have a copy of the included instructions?

Can I customize my item?Updated 24 days ago